Permanently Banned From Facebook Ads is a serious situation and also the most terrible ban that Facebook issues to violating advertising accounts. This condition can occur for many reasons and there are many ways to fix it. This article focuses on explaining to you the concept, reasons and a few simple instructions for you to resolve the permanent ban from Facebook Ads. If you are stuck with this ban, please follow this article until the end.
Table of contents
What Is Permanently Banned From Facebook Ads?
Permanently banned from Facebook Ads means you can no longer use that specific ad account to run ads on Facebook (or Instagram). This is the most severe penalty they can impose for violations of their advertising policies.
However, this permanent ban is completely fixable (and Facebook also creates the best conditions for this). If this is absolutely not the advertiser’s intention (accidentally receiving a ban), the advertiser can completely take the steps to recover the account that I will guide in this content.
Reason For Permanently Banned From Facebook Ads
Actually, this condition can have many different causes. However, if you do not proactively cause a permanent ban on Facebook Ads, the first thing I want to remind you is that you need to stay calm. You need to check your ads and find out if you may have violated any of the following reasons.
Serious violation Meta Ads Policy/Community Standard
Usually, when a Facebook Ads Account violates Meta Ads Policy/Community Standard, Facebook will classify and evaluate that behavior to determine the correct penalty. The levels from light to severe of the penalty are: account restriction for 1 – 2 days, restriction for 1 week, restriction for 1 month, and finally permanent restriction, also known as permanently banned from Facebook Ads. You cannot know which Policy you have violated, Facebook simply gives a very general notice to your Ads Manager:
But if you receive a permanent account ban, you may have violated the highest level of Policy or Community Standard. The most harmful advertising content with the highest rate leading to this is:
- Illegal and fraudulent activities
- Publishing false information
- Hate speech, profanity
- Sensitive content
- Self-injury or suicide
- Weapons, drugs, cigarettes, electronic cigarettes
- Important financial products/auctions
When your ad content implies or contains at least one of the types of content I mentioned above, you may face Permanently Banned from Facebook Ads.
>>> Read more: Why Facebook Bans Crypto Ads? How To Advertise It Properly?
Target restricted audiences
Another reason is related to the targeting step during the process of setting up your Ads Campaign. Many advertisers are not interested in this content. However, I always mention necessary content to you, so the types of targeting that are prohibited when using Facebook Ads are:
Demographic targeting
Age: You cannot target children under 13 for products or services that are not appropriate for their age.
Gender: You cannot discriminate on the basis of gender in housing or employment advertising.
Marital status: You can’t target users based on their marital status for products or services related to dating or sex.
Interest targeting
Sensitive interests: You can’t target users based on sensitive interests like sexual orientation, religion, or health.
Political activity: You can’t target users based on their political activity.
Behavioral targeting
Illegal behavior: You are not allowed to target users based on illegal behavior, such as drug use or participation in criminal activities.
Discriminatory practices: You can’t target users based on discriminatory practices, such as targeting person of color with ads for financial services. Besides the above things, if you target and use personal information of Facebook users that they do not make public. There is a high possibility that you will also receive a sad notification from Facebook.
Not paying for advertising
This is a violation that often appears in Asian countries. Where advertisers often consider Facebook Ads as a platform for fraud, making black profits and especially often not paying advertising money to Facebook.
Repeated late payments or non-payment of advertising fees will result in a permanent ban. If it is too large an amount, then a permanent ban is definitely what will happen.
Violation and restriction still happen again
Another typical reason for a permanent ban from Facebook Ads is that you keep repeating the same violations too many times. The situation of restricting Facebook Ads will gradually become more serious until Facebook issues a permanent ban on your ad account.
As I shared above, you can receive light bans at the beginning. It could be limiting Facebook advertising for 1-2 days or 7 days. However, when you have violated it once, Facebook will put you on a special tracking list. And if you commit the same violation again, there’s a good chance you’ll be banned forever.
This often happens in advertising accounts that have mildly prohibited content (possibly advertising for medical or financial products), but still ignore the notes associated with this content and continue violation.
How To Solve Permanently Banned From Facebook Ads?
When the Permanently Banned from Facebook Ads situation occurs, you can follow the instructions below to recover your account. I don’t want to waste your time, so here are the complete instructions to get back a permanently restricted Facebook Ads account:
Send a recovery ad account ticket to Facebook Support
This is the first way I can think of if you really aren’t actively causing the violation. You can visit facebook.com. Then follow my instructions below:
Step 1: Click on you Page Avatar. After that, click (Help & support) -> (Report a problem) (with exclamation mark).
Step 2: A window titled (Give Feedback to Facebook) appears. Click (Something went wrong) -> (Include in Report).
Step 3: It will look like the illustration below. You need to select each topic in turn to report the situation you are experiencing. In the first box, you must select (Ads). Continue to select (Account issues) and (Can’t access ad account).
Step 4: It’s still in this window, but in the (Details) section, I ask you to provide important information including: Account owner information, recent activities of the advertising account, type of service/product that account is advertising. If it is a BM (Business Manager), you also need to provide information of all owners of all Ad Accounts in that BM.
You also need to upload relevant documents, which could be advertising invoices, error status you are encountering, ad account performance, etc. The more important information provided, the higher your odds of recovering your ad account.
Use Facebook Live Chat
Using Live Chat is often a much faster way than sending a ticket to Facebook Support. If you need to urgently appeal your permanently banned from Facebook Ads status, you can follow these steps to start chatting with Facebook Support (it takes about 10 minutes for them to respond):
- Step 1: Visit Facebook Help Center: https://www.facebook.com/business/help.
- Step 2: Scroll to the bottom and click (Get Started).
- Step 3: Select your ad account from the list of ad accounts.
- Step 4: Click (My ad account is disabled).
- Step 5: Click the blue (Contact Support) button.
- Step 6: Enter the information and press (Start Chat).
Contact Facebook Ads Expert
If Facebook Support cannot support what you want. And they also don’t provide helpful steps to recover your account. Then you should contact SpeedX Agency Experts immediately.
Our team of advertising experts has many years of experience in handling bad ad account situations. For Permanently Banned from Facebook Ads situation, we have also prepared the best method to serve advertisers in recovering their accounts.
Besides, SpeedX Agency’s Expert Team is also ready to present to you the best ways to avoid this situation from happening a second time. Our service is almost complete and optimal so you can rest assured advertising safely on Facebook. Rent now – Get the deal!
Create new Page for Ads
In fact, creating a new Page for Ads is not recommended by me. However, if you have tried all the above methods and cannot get your account back, then you need a fresh start.
It’s possible that Facebook has given your Facebook Page a bad review. It has information or has had violating advertisements. So you will not be able to do anything with a Facebook Page that contains a banned advertising account and will be forced to create a new Page.
Use new IP Address
Using a new IP address is like a fresh start for advertising. A new IP address is like a completely different person starting to advertise on Facebook. You can use a new server or a different type of device than the device that previously violated the Policy. And you can start creating everything from Facebook Business Account, Ad Account, reset Ads Campaign and Ad Set, etc.
How To Avoid Permanently Banned From Facebook Ads?
The next guide includes the best ways to avoid permanently banned Facebook Ads again. If you have never violated the Meta Ads Policy or are looking to get a great start with Facebook Ads, you need to follow the entire content below to avoid getting your account unexpectedly suspended.
Deeply understand and update latest Policies/Standards
For advertisers or businesses who really want to get serious with Facebook Ads and want Facebook Ads to be their marketing strength. I not only require a reading understanding of Meta Ads Policies and Facebook Standards but also a deep, broad understanding and, importantly, updating the latest announcements about changes to these two contents.
Facebook regularly releases new updates on both algorithms and policies for ads. Professional advertisers like us often call them (Facebook Storms). (Facebook Storms) targets new advertising accounts with no spending history, previous policy violations, and new Facebook Pages with suspicious content or behavior.
To find out the latest information about those updates, you can visit Facebook Groups of experts running professional Facebook Ads or people who are having problems with their advertising accounts.
Those groups discuss key topics related to account status, account recovery, information about the latest updates, important things about the most recent (Facebook Storms), or some ticket samples for you to use.
Be careful in targeting
It’s best to go back and re-read my content above about restricted audiences. This is a list of audiences that you are not allowed to target. Besides, make sure that the audiences you are using are valid and absolutely do not contain elements of gender, race, or region discrimination.
Ads is truthful and not misleading
You need to make sure your ad has appropriate primary text, media files, description, CTA and does not have negative connotations. In this content, you can refer to the article Specific List Of Banned Words On Facebook. I have shared very specifically inappropriate words for advertising content in this article.
Run test ads
Running a few test ads is a great way to see if your ad qualifies for Facebook review. From personal experience, I recommend testing your ad for a week after it passes review.
Running test ads ensures Facebook is satisfied with your Ad Copy. Not only that, this is also a great way to test audience reach, engagement and conversion levels for Ad Copy.
Use ad compliance check from Expert
Currently, many agencies have free advertising testing or advertising compliance testing support services available if you become their partner. SpeedX Agency is a leading Facebook partner ready to help you at all times, if you contact and use our account rental service, you will also receive free support.
We focus on checking your advertising compliance with a complete process. This advertising compliance testing process is performed by leading advertising experts with many years of experience, so you don’t need to worry too much when working with us. Just contact SpeedX Agency immediately to receive timely support.
Bottom Line
Finally, I have shared everything that is most important in this article about Permanently Banned From Facebook Ads status. If you really want your ads to work properly, without errors, then you should refer to my many other useful guides at Facebook Ads Tips. Have a nice day with Facebook Ads, advertisers!
