Detecting & Troubleshooting Banned Facebook Ads Account Errors

Dealing with a banned Facebook Ads account can be a frustrating experience for any advertiser. In this article, we’ll delve into the common reasons behind such bans, effective troubleshooting techniques, and preventive measures to ensure your ad campaigns run smoothly.

troubleshooting banned facebook ads
Detecting & Troubleshooting Banned Facebook Ads Account

Why Your Facebook Ads Account Got Banned

Several factors can lead to a Facebook Ads account ban:

Your ad violates Policies

Your ads may contain prohibited content, including misleading claims, inappropriate visuals and banned words on Facebook Ads, or violations of Facebook’s advertising guidelines.

meta ads policies
Meta Ads Policies

Negative Feedback

Remember that negative feedback from users, including bad reactions, hides, and reports, is one of the prime reasons you get your Facebook Page banned from advertising.

ad is reported hidden and got angry by the audience
Ad is reported, hidden, and got angry by the audience

In some worse cases, when your audience reports your ads too many times, you may get banned Facebook Ads account status. And my advice in this situation is that you need to carefully review your Ad Copy. Let’s seriously analyze again to see if there is anything unusual about the Ad Copy.

You must answer answer a few important questions like: Is this Ad irritating the audience? Is this ad addressing a painful issue? Is it talking about a controversial issue? Do the words in Primary Text and Media Files have bad connotations or hide bad things?

Repeated Ad Rejections

If your ad fail the Ad Review Process many times in a row (rejected too many times), that means Facebook is not satisfied with the way you advertise. This can also lead to permanently banned from Facebook Ads. The reasons why Facebook rejects your ad multiple times could be:

  • Prohibited content: Facebook can recognize prohibited content in your ads (or that you’re trying to hide it). It can be content related to: race, gender, sexuality, health, weapons, crime, dangerous behavior, disability.
  • Inappropriate title: Your title seems to be trying to attract customers in an invalid way. It can be sensational news or fake news with the purpose of enticing the audience to click massively.
  • Invalid primary text: You may have used too many punctuation marks and inappropriate emojis in Ad’s Primary Text.
  • Finance-related content: Facebook is extremely strict with financial content because it can lead to click-through rate fraud. You are not allowed to mention or intentionally use content related to get rich ideology, get rich quick, financial freedom, etc.
  • Negative content: Negative, offensive, controversial content or using negative words is also not accepted by Facebook.
ad has been rejected too many times
Ad has been rejected too many times

Payment violations

Late payments, suspicious payment activity, or incorrect payment information can also result in account suspension.

payment violations
Payment violations

How To Escape Facebook Banned Ads Status?

If your receive the Facebook Banned Ads status, don’t panic. Here are some steps to take:

Appeal to Facebook Support

Submit a ticket through Facebook’s Ads Manager, explaining the situation and requesting a review of your account.

submit a ticket to facebook support
Submit a ticket to Facebook support

Contact Facebook Directly

Utilize Facebook’s Live Chat or email support channels to discuss the issue and seek resolution. You can send support emails through these 5 following email addresses:

  • disabled@facebook.com:Used to complain, give feedback, request to restore banned Facebook Ads Account.
  • appeals@fb.com: Complain about suspended, locked accounts or blocked/deleted content
  • platformcs@support.facebook.com: Request a refund in an ad account that has been suspended, banned, or deleted.
  • datarequests@fb.com: Request to restore data in advertising accounts that have been suspended, banned, or deleted.
  • advertise@fb.com: Report or complain about other issues related to Facebook Ads.
  • Live chat with Facebook support team
open live chat
Open live chat

Review and Correct Your Ads

Thoroughly analyze your ads for any policy violations and make necessary corrections.

refresh everything
Refresh everything

Delete Rejected Ads

Remove any ads that have been repeatedly rejected by Facebook.

Use a new IP address

Sometimes you will still feel helpless because you have tried all the above methods but still cannot get your account back or escape the ban. Then this is the final solution I have for you. If the above methods are not helpful, then Facebook has a bigger concern for you! They cannot tolerate your suspicious behavior on Facebook and save your IP address to prohibit you from using all of their advertising functions. You need to log in or create a new account on a new IP address (this can be using a VPN, Proxy or using another device on the new local network).

Best Practices to Avoid Facebook Ad Bans

Prevention is always better than cure. Here’s how to safeguard your account:

  • Thoroughly Understand Facebook Policies: Familiarize yourself with Facebook’s Advertising Policies and Community Standards.
  • Monitor Ad Performance and Feedback: Keep a close eye on how your ads are performing and respond to any negative feedback promptly.
  • Avoid Prohibited Content: Steer clear of sensitive topics, misleading claims, and inappropriate visuals.
  • Maintain Payment Integrity: Use reputable payment methods, ensure timely payments, and provide accurate billing information.
  • Engage with Facebook Communities: Join groups and forums where Facebook advertising experts share insights and advice.

Partner with a Reputable Facebook Agency

Consider partnering with a reputable Facebook marketing agency like SpeedX Agency to access Facebook Agency Account For Rent, benefit from expert guidance, and streamline your advertising efforts. Agency accounts often enjoy priority review, enhanced support, and a reduced risk of bans.

facebook agency account rental service
Facebook Agency Account Rental Service

When you rent an account from SpeedX Agency, you are also recognized as an official partner from us. So you absolutely receive all the priorities from Facebook for advertising:

  • Ads are not interrupted.
  • Ads are given priority review (fast review).
  • Cannot experience suspended, restricted, locked, or related account errors.
  • Advertising with unlimited features and budget.
  • Advertising with priority on CPC, CPM, bid, etc. (cheaper cost)

Facebook Agency Account For Rent is a project, a task, a mission that our company is implementing. For advertisers stuck with account errors, we rescue them from that dark place. Our company is currently a level 1 agency and also the leading premium partner of Facebook in the region. Therefore, our services bring trust, peace of mind, and responsibility to customers.

Summary

In conclusion, while Facebook ad account bans can be disruptive, understanding the causes and following best practices can minimize the risk. By adhering to Facebook’s policies, maintaining high-quality ad content, and staying informed about advertising guidelines, you can ensure a successful and compliant advertising experience.

Remember, prevention is key. Prioritize compliance, and don’t hesitate to seek help from Facebook support or a trusted agency if you encounter any issues.

For more information or assistance, feel free to reach out to SpeedX Agency for expert consultation and support.

Author

  • Phung Thai Hoc

    Phung Thai Hoc is a digital marketing expert (content marketing; social marketing; ppc;...) with more than 10 years of experience and founder of SpeedX Agency. He has successfully implemented hundreds of projects, each project bringing in 2 to 3 times more revenue than normal. In addition, he is also trying to share his knowledge with everyone to optimize marketing campaigns

RELATED NEWS

Why Is My Facebook Disabled? Reasons And How To Fix

Why is my Facebook disabled? is one of the most popular questions among advertisers. Losing access to your profile and...

Facebook Page Disabled: How To Appeal And Fix The Issue 2024

Having a Facebook page disabled is extremely distressing for any page owner, especially those who have spent years building their...

2 Effective Ways To Fix Facebook Messenger Disabled In 2024

Did you see a warning of your Facebook Messenger disabled when you try to log in? It must have been a...

2 Easy Ways To Send A Facebook Dating Disabled Appeal Victoriously In 2024

Facebook Dating is a free and potential dating service that helps you find love based on your information and preferences...

4 Best Tips To Win A Facebook Disabled Appeal In 2024

Submitting a Facebook Disabled Appeal is the only way to get your disabled account on Facebook back, so it’s a...